How do I log in to the E-Learning System (Moodle)?
For log in to the E-Learning System (Moodle), go to the university’s main website and click on the "E-Learning" icon. Select the login option using Office365 and use OpenID Connect for secure authentication. You will be redirected to the Microsoft authentication page, where you need to enter your corporate email address (in the @lnu.edu.ua domain) and password. After that, the system will redirect you to the homepage of the E-Learning platform, where you will have access to your courses.
What should I do if I forget my password?
You can reset your password for the @lnu.edu.ua domain on your own by following this link:For students and postgraduate students: StudHelpOffice365@lnu.edu.uaFor faculty and staff: supportOffice365@lnu.edu.uaAlternatively, you can contact support:https://pwdsrv.lnu.edu.ua/ and following the instructions.
I can’t find my course in the "My Courses" list after logging in. What should I do?
Make sure you have been enrolled in the course.If not, contact your course instructor to confirm your access status.
How do I submit an assignment in the E-Learning (Moodle) system?
Go to the relevant course, click on the assignment, select "Submit assignment," upload your file or enter text online (depending on the assignment settings), and click "Save."
Why aren’t my assignment grades showing?
Check if the instructor has graded the assignment. Grades may become visible after evaluation or within a specified time.
How do I participate in a forum in the E-Learning (Moodle) system?
The course, select the forum, click "Add a new discussion topic" or "Reply" to an existing post, enter your text, and click "Submit." What should I do if a video lecture or course materials don’t open? Make sure you are using an up-to-date browser (Chrome, Firefox), and refresh the page. If the issue persists, contact technical support by emailing e-learning@lnu.edu.ua.
What to do if the video lecture or materials do not open?
Make sure you are using a modern browser (Chrome, Firefox) and refresh the page. If the problem persists, contact technical support by emailing: e-learning@lnu.edu.ua
How do I join an online meeting through the E-Learning (Moodle) system?
Find the link to the online meeting in your course (usually in MS Teams, Zoom, or another service) and click on it to join.
How can I view my test results in the E-Learning (Moodle) system?
Once the test is completed, the instructor may enable access to the results. Go to the "Grades" section in the course or open the test itself to check your results.
What should I do if the E-Learning (Moodle) system is slow or not working?
Check your internet connection speed, try refreshing the page, or switch to another browser. If the issue persists, contact the technical support team at e-learning@lnu.edu.ua.